When I type in mail.my-website.com, it sends me to what looks like another
website on your server. Is this a mix up?
No, everything is fine. You need to go to webmail.my-website.com (of course, using
your domain name and not my-website.com.
mail.my-website.com is a POP3 email setting for an email client program like
Outlook Express, Outlook, or Thunderbird. If you try to enter mail.my-website.com
in your web browser, it will look up an IP address on the server, and it may select any website we are hosting
(unless you have purchased a dedicated IP address).
What is a simplified defintion of an IP address:
and many other sources have detailed explanations for an IP address. For simplified purposes, you can
think of an IP address is an identifier for a computer or device on the Internet, written as four numbers separated
by periods. For example, 126.96.36.199 is an IP address. Domain names that are easy for humans to remember,
like www.my-website.com, translate into IP addresses when web searches go out
into the Internet.